5 Ways That FM Supports Core Business Activities

an image of people in a catering or restaurant setting - Ways Facility Management Supports Business Activities

Over the last decade, Facility Management has been one of the fastest expanding work fields. Many businesses are coming to terms with the value of facility Management professionals in effectively managing their property assets and related services.

That spotlight is on them simply because their expertise in connecting core business operations at numerous levels is outstanding. But what is the true scope of facilities management in a company? This appears to be the most asked question about facilities management.

Facilities management’s primary job is to support an organization’s core business activities and to assist in creating an environment in which it can achieve its business objectives.

In this article, we’ve listed below five crucial ways facility management supports business activities, with a focus on core business activities.

Repair and Upkeep of Building Structures

Facility management is primarily concerned with the repair and upkeep of physical structures. This is the most common response when asked, “What does facilities management entail?”

That is, nevertheless, the most streamlined modus operandi for the building manager. The profession entails more than keeping an organization’s facility in good shape. They are also known for helping businesses handle long-term planning, catering for the workforce or events, and managing assets.

Alongside maintaining a company’s structure, a facility management company is saddled with turning the workplace into a competitive advantage for the business owner rather than a cost centre.

The reason for the above is because facilities are the second-highest expense after labour. Therefore the first primary duty of a facilities management company is to ensure that the facilities fulfil the demands of the individuals who use them.

Facility Management Provides Ideas for Cost Reduction

As stated above, buildings and facilities are frequently among the most expensive aspects of a company, second only to hiring employees. With that in mind, facilities managers are commonly tasked with reducing a company’s costs while also enhancing profitability.

It’s crucial to remember that cutting costs shouldn’t come at the expense of offering good service. As a result, it is up to the Facilities Manager to develop cost-cutting measures that do not negatively influence the organization as a whole.

This could involve innovative workplace layouts, meticulously planned and controlled maintenance schedules, or looking for ways to increase energy efficiency across their entire portfolio.

Safety Measures and Company Reputation

Good facility management companies ensure the health and safety of employees by implementing proper building management, emergency management, and thorough facility inspections, which is essential for a department’s success.

Furthermore, poorly kept, filthy, and scruffy premises can be detrimental to the company’s reputation, employee morale, productivity, and retention.

Various regulations govern workplace health and safety, and one of the main functions of facilities management is to ensure that these regulations are followed. Failure to comply can result in fines, the loss of employees and customers, negative publicity, and incarceration in the worst-case scenario.

Supporting the Observance Of Legal And Regulatory Obligations

There are many regulations that businesses must follow, and many of them fall under the purview of facilities management. The most obvious example is health and safety, but there are many others, including:

  • Regulations on waste
  • Legislation governing the environment

Meanwhile, the facility manager’s responsibility is to ensure that an organization complies with these laws because they can have severe consequences. Companies may risk regulatory fines, as well as a loss of reputation, increased worker turnover, costly business downtime, and legal action against the company.

Technology Integration in Business Processes

The necessity for businesses to understand and apply technology has become more crucial than ever, and this is because the recent pandemic awakened companies to this reality.

Hence, facility managers have designed operation systems to help manage this transition to the business world. They use technological devices to collect data and make essential decisions on running a company and creating the workplace.

The goal is not to replace the IT department of an organization; without controversy, the IT department is usually in charge of integrating physical technologies, but facilities managers, on the other hand, have the final say in how they’re chosen, used, and leveraged. Here are some instances of how this may appear in a modern setting:

  • IoT device research based on data gathering requirements
  • Integrating IoT devices into day-to-day facility operations
  • Calculating the cost, return on investment, and benefit of smart technologies
  • Using aggregated data to have a better understanding of the work environment

Facility managers can collect and analyse data from networked technologies to gain insights about the workplace using an Integrated Workplace Management System (IWMS). This leads to better decision-making about how to improve the working environment for those who use it.


Without any doubt, facility managers assist employers or workers with core business activities. Although it is a multidisciplinary profession, it covers a broad range of tasks and procedures in which a small fraction can only involve that which we discussed above.

Much more than ever, it is wise to involve a facilities management service in your core business activities if you have not embraced them before now.

Leave a Reply

Your email address will not be published.