Facility management, like the word “sports,” is a broad concept. Facility managers have the same title as athletes, but their responsibilities and actions are as diverse as those of a sports superstar.
You can find everything from basketball and football to boxing and cricket under the sports umbrella, which is why it’s important to specify the type of sport you’re discussing.
There is also a similarity with various techniques and types of facilities management. There are many distinct sorts of managed facilities, each with its own set of requirements and responsibilities. As a result, there are a diversity of facilities management jobs and expertise to consider.
What Is Facility Management?
Facilities management, sometimes known as FM, is a collection of disciplines that maintains and balances the supply and demand of services.
More importantly, they also deal with having the right equipment for businesses and organisations.
Their purpose is to boost an organisation’s efficiency while supporting its core functions.
With International Facilities Management Association’s (IFMA) definition, this interdisciplinary approach “considers the coordination of people, place, process, and technology.”
Facilities management is required for both public and private entities, such as schools and the government.
Typically, the term “facilities” refers to something tangible that is developed or placed for a specific purpose and works together to assist organisations in achieving their stated objectives.
It can refer to hardware such as central heating, air conditioning, and lighting.
Staff management, grounds upkeep, and security services are examples of non-equipment resources.
Hard Facility Management and Soft Facility Management are the two main branches of facilities management.
Hard FM services include fire safety, plumbing, structural, and elevator maintenance and are related to the real structures and systems that make a facility work.
Pest control, cleaning, grounds care, and security is examples of soft Facility Management services that overlap with property management.
Levels of Facility Management Operation
There are different levels of operation in each type of facility management:
1. Technical roles collaborate with other departments, customers, and clients to ensure that they understand the impact of their decisions on the facility’s capacity to function.
Most times, they are the construction crew’s managers.
2. Operational jobs keep employees alive and safe by doing duties with a high level of ability and on-the-ground understanding in their specialised vertical.
Common Types Of Facility Management
Below is a snappy run-through of the ten most common types of facilities management.
1. Asset Management And Life Cycle Planning
From HVAC systems to corporate software licenses, this approach to facilities management guarantees that the most critical parts of a facility are properly cared for and managed — from procurement to management to disposition.
Since it is the purest form of “facilities” management, it is intimately associated with every other part of facilities upkeep.
2. Emergency Preparedness and Business Continuity
Every company needs to prepare for the worst-case scenario that could happen.
It is the exclusive emphasis of facilities management. It includes disaster preparedness for all forms of disruptions, as well as staff health and wellness strategies.
It also entails planning to get the company up and running again.
3. Employee Enthusiasm, Productivity, and Well-being
This aspect of facilities management examines how motivated, productive, focused, and fulfilled employees are at work and how their environment influences their health and well-being.
The focus is on making facilities a positive driver for employees, allowing them to do their best work while also feeling good.
4. Sustainability And Environmental Stewardship
Businesses must increasingly consider how their operations impact the environment. Sustainable environmental demands committed oversight at all levels, from manufacturing operations to healthcare facilities.
It falls under facilities management and might encompass everything from a recycling program to energy-saving strategies.
5. Communication Between Departments
Communication takes occur in the workplace (both digital and physical). Hence, facilities management is in charge of it.
From Voice over Internet Protocol (VoIP) to cloud messaging, facility managers must oversee all kinds of communication and design an integrated infrastructure for them.
6. Management of Projects And Relocations
Project and relocation management are becoming increasingly crucial as workplaces become more flexible. It is a hands-on part of facility management that necessitates daily involvement.
Facility managers aid in the smooth usage of facilities by numerous organisations in a fast-paced environment. The flexible workplace simply cannot work without central oversight.
7. Property Management And Real Estate
Property management and real estate occur at the macro-level of facility management. Facility managers provide context to costs as organisations estimate the value of their expenses.
Facility specialists will be sought out by investors who want to know how a company’s decision to grow, merge or realign its facilities affects operations, production, and value propositions.
8. Floorplanning And Space Use
This part of facilities, referred to as workplace management, deals directly with the essence of the building’s purpose — to assist workers.
In this capacity, facility managers coordinate floor layouts, analyse space use metrics and trends, make recommendations for workspace enhancements, and oversee the environment as a whole.
9. Smart Office Planning And Technology
The advent of the office Internet of Things (IoT) has necessitated hiring tech-savvy facility managers.
These experts delve into the complexities of facility management software, building technology, data systems, and the digital components of workplace design.
They take advantage of their extensive knowledge of digital resources to encourage workplace creativity.
10. Leadership And Strategy In The Workplace
In five years, how will the workplace be unique? What can a corporation do to assist its workers better? What are the current workplace management trends?
These are the kinds of questions a facility manager with a leadership focus should be asking. These people develop a facility’s long-term strategy to assist the company in succeeding in the future.
While each of the modalities mentioned above contributes to the overall task of facilities management, each area has a lot of space for specialisation.
It is something that many facility managers do.
Their knowledge of specialised aspects of facilities management can pave the way for innovation that benefits the organisation in the long run.
Through networking and connection with organisations like the International Facility Management Association, facility managers at the top of their game in these areas may learn and share with others.